Terms of Service

Last Updated: July 16, 2026

Welcome to Saundarya. These Terms of Service ("Terms") govern your access to and use of https://www.saundarya.shop/, including all products, services, and content offered through our website.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Saundarya

Saundarya is an online store offering beauty, skincare, personal care, and wellness products. We strive to provide high-quality products with transparency, authenticity, and a commitment to customer satisfaction.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal authority to enter into a binding agreement.
• You will use this website only for lawful purposes.

3. Products & Availability

We make every effort to display accurate descriptions and images of our products.

However:

• Product colors may vary depending on your screen settings.
• Packaging, labeling, and appearance may vary slightly due to manufacturing updates.
• Product availability may change without prior notice.
• We reserve the right to discontinue any product at any time.

4. Pricing

All prices displayed on Saundarya are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct any pricing errors before or after an order is placed.

If an incorrect price has affected your order, we will contact you before processing it.

5. Orders

We reserve the right to:

• Accept or decline any order.
• Limit quantities purchased per customer or household.
• Cancel orders suspected of fraud, unauthorized activity, or misuse of promotional offers.

If your order is canceled after payment has been received, an appropriate refund will be processed.

6. Payment

Payments are securely processed through trusted third-party payment providers.

Saundarya does not store your credit card, debit card, UPI PIN, CVV, or banking credentials.

By placing an order, you confirm that you are authorized to use the selected payment method.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

• Courier delays
• Weather conditions
• Public holidays or festivals
• Remote delivery locations
• Other circumstances beyond our control

Saundarya is not responsible for delays caused by shipping carriers after dispatch, but we will gladly assist in tracking and resolving shipment issues.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund Policy.

For hygiene and safety reasons, certain beauty and personal care products may not be eligible for return unless they arrive damaged, defective, or incorrect.

Please review our Refund Policy before making a purchase.

9. Product Disclaimer

The products offered by Saundarya are intended for external use only unless otherwise specified.

We do not guarantee any specific cosmetic, skincare, or personal care results, as outcomes may vary depending on individual skin type, usage, allergies, lifestyle, and other factors.

Customers are encouraged to read product labels, follow usage instructions, and perform a patch test where applicable before using any product.

10. Intellectual Property

All content available on this website, including:

• Logos
• Product images
• Product descriptions
• Graphics
• Designs
• Text
• Website layout

is the property of Saundarya unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Use

You agree not to use our website:

• For any unlawful purpose.
• To violate any applicable laws or regulations.
• To transmit viruses or malicious software.
• To interfere with the operation or security of the website.
• To misuse customer accounts or payment systems.
• To copy or exploit website content without authorization.

Violation of these Terms may result in suspension or termination of access.

12. Third-Party Services

Our website may include links or integrations with third-party services such as:

• Payment providers
• Shipping partners
• Analytics tools
• Social media platforms

Saundarya is not responsible for the content, privacy practices, or policies of third-party websites or services.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Saundarya shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the website.
• Delayed deliveries.
• Technical interruptions.
• Product availability.
• Third-party services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Saundarya, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any revisions will become effective immediately upon posting on this page. Continued use of the website after updates constitutes your acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our website.

Website: https://www.saundarya.shop/

At Saundarya, we are committed to providing quality products and a trustworthy shopping experience. By using our website, you agree to these Terms and help us maintain a safe, respectful, and transparent environment for all our customers.